Legal information

Elephant Bet's Privacy Policy

Your personal information is our highest priority. Here we clearly explain how we collect, use, and protect your data.

Last Updated: January 2026
Our commitment
  • Secured with SSL encryption
  • Your data is never sold to third parties
  • Data management in compliance with GDPR
  • Your right to have your data deleted
In protecting your data Our approach

Key highlights of how Elephant Bet protects your privacy — at a glance

Data Collection
We only collect information that is genuinely necessary to operate the platform. No unnecessary data is gathered.
Encryption protection
All your data is protected with 256-bit SSL encryption. Your information is stored using bank-grade security technology.
User Rights
You can view, correct, or request deletion of your information at any time. This is your fundamental right.
No Sale of Personal Data
Elephant Bet never sells your personal information to third parties. Your data is used solely for the purpose of providing our services.
Cookie Controls
Cookies are used on our site solely to improve your experience. You can update your cookie settings at any time.
Legal compliance
Elephant Bet complies with international data protection laws. Adhering to GDPR and local data protection regulations is central to our policy.

Elephant BetWelcome to -. We understand that signing up on an online gaming platform raises a lot of questions — especially around the safety of your personal information. This Privacy Policy document is designed to answer all of those questions.

Our goal is simple — to protect your data and keep you fully informed about how it is being used. Elephant Bet We view privacy not as a legal obligation, but as a responsibility to our members.

Important: This Privacy Policy Elephant Bet- applies to all services, websites, and mobile apps.

1

What types of information we collect

Elephant BetWhen you create an account and use our services, we collect certain information that is essential to serving you properly. Without it, we simply cannot deliver the experience you deserve. That said, we never ask for anything beyond what is strictly necessary.

The information we collect falls into two main categories — what you provide directly and what is collected automatically while you use the platform.

Data Type Example Requirements
Identity Information Name, date of birth, NID number For KYC verification
Contact Information Email, mobile number In account management
Financial information BKash/Nagad number During Transaction Processing
Device Information IP address, browser type To ensure security
Gaming Information Betting history, session duration In Responsible Gaming

We do not collect any information beyond what is listed above. Collecting sensitive data such as your religion, political views, or ethnic identity is Elephant Bet- against our policy.

2

How We Collect Information

Elephant Bet We collect information through various methods. You have the right to know how each method works, and we are committed to ensuring full transparency.

  • Registration Form: Information you provide when opening your account.
  • KYC verification: Information collected via national ID or passport.
  • Transaction Records: Information automatically recorded during deposits and withdrawals.
  • Cookies & Tracking: Used in a limited scope to analyze browsing behavior.
  • Customer Support Contact: Your conversations with our support team.
  • Third-Party Verification: Verification services used for fraud prevention.

We will never ask for your password or banking details via phone call or unsolicited email. If this happens, it may be a scam.

3

Purpose of Data Use

Elephant BetEvery piece of information collected on - serves a specific, legitimate purpose. We never collect or use data without a clear reason. The key purposes are outlined below.

  • Account management: To create your account, manage logins, and keep your account secure.
  • Financial transactions: To accurately process deposits and withdrawals.
  • Fraud Prevention: To detect and prevent fraudulent activity.
  • Legal compliance: To meet the requirements of licensing authorities and applicable laws.
  • Customer Support: To resolve your issues as quickly as possible.
  • Personalized Experience: To suggest games and offers tailored to your preferences.
  • Responsible Gaming: To monitor unusual gaming behaviour and provide you with the appropriate support.

Your information is never sold to advertising agencies, and is never used for marketing purposes without your consent.

4

Data Storage & Security

Your data security Elephant Bet- one of our top priorities. We use modern technical and organisational measures to protect your data from unauthorised access, alteration, or deletion.

  • 256-bit SSL Encryption: All data transfers occur through encrypted channels.
  • Firewall Protection: Unauthorized access to servers is prevented.
  • Regular Audits: Independent security experts conduct regular system audits.
  • Restricted Access: Only authorized personnel have access to your data.
  • Data Backup: Regular backups are stored in secure locations.

Retention periods vary depending on the type of data. KYC and transaction records are typically kept for up to 5 years to meet legal requirements. Data that is no longer needed after account closure is securely deleted.

If you suspect that someone has accessed your account without authorization, notify our support team immediately.

5

Third-Party Data Sharing

Elephant Bet Your information is never sold. However, limited data may be shared with trusted third parties where necessary to deliver our services. This is done only for specific purposes and under strict data security agreements.

  • Payment Processor: Payment service providers such as bKash, Nagad, and Rocket — solely for processing transactions.
  • Identity Verification: Authorised verification agencies used to complete the KYC process.
  • Legal authorities: When legally required to do so by a court order or government investigation.
  • Technology Service Provider: Cloud hosting and security software providers.

These third parties may only use your information for the specified purpose and never for their own interests. With each service provider, Elephant Bet-maintains strict data processing agreements.

6

Cookie Policy

Cookies are small text files stored in your browser. Elephant Bet Cookies are used to keep your session active, remember your preferences, and analyze site performance.

  • Essential cookies: Essential for maintaining login sessions and platform security.
  • Functional Cookies: Saves your language preferences and account settings.
  • Analytics Cookies: To understand which sections of the site are used most frequently.

You can manage cookies from your browser settings. However, disabling essential cookies may affect certain site functionality. Third-party advertising cookies Elephant Bet- not used on the site.

7

Your rights

Elephant Bet We believe you should have full control over your personal data. In accordance with international data protection laws, you hold certain fundamental rights that we are committed to upholding.

  • Right to Access: You may request a copy of the data we have collected about you at any time.
  • Right to Correction: You may request corrections to any inaccurate or incomplete information.
  • Right to Deletion: You can request deletion of your data under certain circumstances.
  • Right to Restrict Processing: In certain cases, you can request that data processing be temporarily paused.
  • Right to object: You can object to your data being used for specific purposes.
  • Data Portability: You may request a copy of your information in a readily readable format.

To exercise any of these rights, please contact our support team. We aim to respond to your request within 30 days.

8

Children's Privacy

Elephant Bet We never provide services to anyone under the age of 18. Our platform is strictly for adults. No personal information from minors is knowingly collected.

If a parent or guardian discovers that their child has mistakenly created an account, please contact our support team right away. We will promptly close the account and delete all associated data.

Elephant BetOnly individuals aged 18 or older may register on -. If age verification fails, the account will be permanently closed.

9

Privacy Policy Updates

Our services, applicable laws, and technology all evolve over time. For this reason, Elephant Bet-'s Privacy Policy may need to be updated from time to time.

For any significant changes, we will post a notice on the website and notify you at your registered email address. For minor updates, the "Last Updated" date at the top of this page will be revised.

  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.
  • Previous versions are available from the support team upon request.
10

Get in Touch

If you have any questions, concerns, or requests regarding the Privacy Policy, please contact us directly. Elephant Bet-'s dedicated privacy team is ready to answer all your questions.

Our support team is available 24 hours a day, 7 days a week. For any privacy-related requests, we aim to respond within 30 business days.

Email: [email protected]   |   Support: Available 24/7

Frequently Asked Questions (FAQ)

Frequently Asked Questions About the Privacy Policy

No, Elephant Bet Your personal information is never sold to third parties. Your data is used solely to provide our services, and strict confidentiality agreements are in place with every service provider.

Yes, you may request deletion of your data at any time. However, certain information may need to be retained for a specified period to fulfill legal requirements, such as records of financial transactions.

As directed by licensing authorities, KYC data is generally retained for up to 5 years after account closure. This retention period is a legal obligation, not a matter of our discretion.

Disabling essential cookies may cause issues with login and session management. Analytics and functional cookies can be turned off, though some features may be reduced as a result.

In the event of a data breach Elephant Bet Affected users will be notified at their registered email address within 72 hours, along with guidance on recommended security measures to take.
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